PRIVACY POLICY


Last Updated: January 27, 2026


This “Privacy Policy” describes how Egg Harbor Cafe (“Egg Harbor” “we” or “us”) collects, uses, shares, retains, and protects information about you through:


  • Our digital platforms that link to this Privacy Policy including our website (“Site”) and mobile application (“Application”)(collectively “Online Services”);
  • Social media platforms;
  • Our other marketing activities; and
  • Offline activities at our restaurant locations described in this Privacy Policy.


Your privacy is extremely important to us and so is being transparent about how we collect, use and share information about you. We adopt this Privacy Policy to fulfill our service commitment to you and comply with legal obligations as we process personal information, described below. Our Online Services may contain links to partner companies and third-party websites. This Privacy Policy does not apply to information collected or used by any third party, affiliate, or affiliate of a third party, including those that may link to or can be accessible via our Online Services. Please review their policies.


Before accessing, using, or interacting with our Online Services you should carefully review this Privacy Policy. We may change our Privacy Policy from time to time and encourage you to review it whenever you interact with us.


User Consent: By choosing to interact with us through our Online Services you consent to the collection and use of information as described in this Privacy Policy and confirm that you are over 16 years of age.


If you have questions, feel free to reach out by using the Contact Us methods available on our website or by emailing us at Privacy@eggharborcafe.com.


Personal Information We Collect

For purposes of this Privacy Policy, unless noted otherwise, when we use the term “personal information,” we mean information that identifies, relates to, describes, references, is reasonably capable of being associated with or could reasonably be linked, directly or indirectly, with a particular person or household (“personal information”). Egg Harbor Cafe collects the following data:

  • Identifiers: Real name (first and last name), postal address, Internet Protocol (IP) address, telephone number, email address;
  • Order and Transactional Data: When you service with us, our trusted third-party providers collect information you provide to place an order at one of our restaurants or through the Online Services for delivery or pick up, including your order information, payment card information, information about your payment transactions, phone number, vehicle make/model and color if using curbside pickup, date of birth if opting into birthday rewards, as well as your order history, preferences, dietary restrictions, favorites and reward balances.
  • Communications Data: Information in your communications with us, including when you request support, contact us with questions or feedback, leave a review, complete our surveys, engage with us on social media, or otherwise communicate with us. [AD1.1]
  • Marketing Data: Your preferences for receiving marketing communications with us, and the email or phone number you provide when you subscribe to our marketing emails or text messages.[AD2.1]
  • Precise Geolocation: When you grant permission on your device via the Site or enable location sharing via the Application.
  • Security Data: Security camera footage of our restaurants and other facilities.[AD3.1]
  • Other Data: Information about you, including regarding your interests and preferences, that we collect via the Website or that you volunteer or submit to us, including via the Website, social media, and other platforms, contact us, or post a comment, message, or other form of communication.


Cookies and Other Online Tracking Technologies. We also receive and store certain types of information automatically when you interact with our Online Services. For example, we use:


  • Cookies, web beacons, links, and other tracking technologies to gather Information regarding your use and interaction with the Websites, our email correspondence, third party services and certain other online activities (including sites you visit, your browser type, operating system, and interactions with our content and emails).
  • Third Parties, who manage our advertising on other sites, provide us information regarding your browsing activities and interests, as well as any information you may have provided when interacting with our online advertisements.[AD4.1]
  • Unique Identifiers (such as a universally unique identifier), which we may store (including remotely) on your device persistently and may access, collect, or monitor in order to help you log in and navigate through the Websites
  • Data and Mobile Analytics, by use of Google Analytics [AD5.1]and similar methods, to collect anonymous information about your website usage, performance data, app errors, and debugging information from where the Websites were downloaded. If you choose to opt-out of Google Analytics, you can install a browser add-on in your browser across all websites (please note that Pedcor is not responsible for the content of external websites)
  • Log File Information to learn your IP address, browser type, access times, domain names, operating system, the referring web page(s), pages visited, location, mobile carrier, device information (including IDs), search terms, and cookie information


How We Collect Personal Information About You


  • Directly from You: We collect personal information you provide us when you create an account and/or place an order through our Online Services, join our Rewards program, or complete a “Contact Us” form. We may also ask you for information to enable us to provide a service to you and we collect this information by telephone, written/digital correspondence, or via our Online Services.
  • Online Tracking Technologies: When you visit our Online Services, we or third parties we work with automatically collect certain information using online tracking technologies such as pixels, web beacons, and cookies. Some online tracking technologies help us maintain the security of our Online Services and your account, prevent crashes, fix bugs, and assist with basic site functions.
  • Social Media Platforms and Networks: We may also learn information indirectly about you, which you make publicly available, such as on a social network or shared with third parties. Please note, any content or information you share with or provide to third parties regarding your communications with us, or using or related to our Online Services may not be private or confidential and is not our responsibility.


How Do We Use Your Personal Information

Egg Harbor may use and process information about you, including personal information, for one or more of the legitimate business purposes described in this Privacy Policy. For example, Egg Harbor (and/or our service providers) may use information about you to:


  • Provide, operate and improve the our services and our business and develop new products or services;
  • Fulfill your orders, including by communicating your orders to our local restaurants, delivery networks (including third party delivery platforms), and other service providers and by providing you with receipts, order confirmations and pickup instructions;
  • Create, administer, and maintain your account, as well as provide you notifications to your account;
  • Manage and administer our customer relationship with you, including providing and improving our customer support;
  • Provide you with information, communications or services you have requested and to contact you in relation to any queries you may submit;
  • Deliver communications, information or services, including by way of email or text messages;
  • Administer your participation in rewards programs and other offers and promotional programs we may provide;
  • To improve our marketing and promotional efforts for direct marketing, including promoting reviews and testimonials you share on our platforms;
  • Conduct analytics to improve our services, to understand how you interact with our Online Services, improve our Online Services, personalize your experience and to provide you services;
  • Present, optimize, and maintain the security of our Online Services and their contents;
  • Detect and prevent fraud or other crimes;
  • Manage your accounts, orders, invoices, and payments;
  • Manage and provide technical support for products and services and an after-sales service.


Managing Communication Preferences


Email. You may opt-out of receiving certain email communications from us by following the unsubscribe process described in our email communications, changing your account settings, or by contacting us by using the contact information provided below. Please note that such requests may take some time to fulfill and that certain Online Service-related communications, including but not limited to account verification, changes or updates to Site or Application features, or technical and security notices are non-optional.  


Text Messages. You can opt-out of receiving text messages from us by replying “STOP” to the text message you receive from us. Please note that this will only opt you out of the specific text messaging program associated with that number. For more information, please refer to our Text Messaging Terms and Conditions.[AD6.1]


How We Share the Information We Receive About You

We may share or disclose personal information as described, for our legitimate business purposes, described below:


  • Within the Egg Harbor Family: We may share personal information internally within our subsidiaries and affiliates[AD7.1]. Our personnel may have access to personal information as needed to provide and operate our Online Services in the normal course of business.
  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf, such as managing orders and processing payments, operating our Online Services, sending text messages for marketing promotions, responding to web communications, analyzing data (such as Google Analytics), providing marketing assessments, and providing data hosting (as specified below). They have access to personal information needed to perform their functions, but not for other purposes.
  • Business Transfers: If we purchase other businesses or their assets, sell our business assets, or are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information, including any category of personal data we have collected, may be among assets sold or transferred and may be subsequently used by a third-party.
  • Lawful Requests and Safety: We release personal information when we believe it is appropriate to comply with the law, it is necessary to protect our interests, to prevent fraud or other illegal activity, and to protect the safety of any person. Nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.
  • Business and Marketing Partners: We may disclose de-identified, aggregated, non-personal data received via our Online Services with certain trusted business partners, without restriction. Pedcor does not share non-aggregated information or information that has not been de-identified with third-party business partners. Please note, we will not disclose text messaging opt–in data and consent with any third parties for their marketing purposes.
  • With Your Consent: We may share your personal information with additional third parties with your consent. For example, we would share your information with payment providers that you add to your Account.


International Data Transfers

Egg Harbor’s Online Services are intended for users in the United States. If you choose to provide Egg Harbor with your information, you consent to the transfer and storage of that information on our servers located in the United States. If you are accessing our Online Services from outside the U.S., please be advised that you are transferring your personal information to us in the United States where data protection and privacy laws may be different than the laws of your country. By using our Online Services, you consent to the transfer and use of your personal information in accordance with this Policy.



Website Hosting

Egg Harbor is powered by Toast for managing its Online Services and to host data. For more information, please review Toast’s Privacy Statement.


How We Secure Your Personal Information

We realize that you trust us to protect your personal information. We take that trust seriously and maintain physical, electronic, technical and procedural safeguards that are consistent with industry standards to help protect the privacy, accuracy, and reliability of personal information and to protect it from loss, misuse, unauthorized access, disclosure, acquisition, exfiltration, alteration and destruction.


We also take commercially reasonable steps to ensure that our third-party service providers reasonably protect and secure your information. If we becomes aware that a third-party service provider is using or disclosing information improperly, we will take necessary and immediate steps to end or correct such improper use or disclosure.


Any information we hold electronically is stored on secure servers that are protected in controlled facilities. If, despite our security procedures, personal information is inadvertently disclosed, we shall use all reasonable endeavors to limit and remedy the disclosure; however, to the extent permitted by law, we accept no liability for unintentional disclosure.


While we attempt to protect the information in our possession and account for the protection of information provided to our processors and third-party service providers, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances. Please do your part to help us keep your information secure. You are responsible for maintaining the confidentiality of your Account(s), and for all activities that occur under your Account(s). We specifically reserve the right to terminate your access to your Account(s) and any contract you have with us related to the use of the Website in the event we learn or suspect you have disclosed your Account or password information to an unauthorized third party.


How Long We Keep Your Information

We will only retain your Personal Data or Personal Information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, or as otherwise required by law. In some circumstances we may aggregate your Personal Data or Personal Information for research or statistical purposes in which case we may use this information indefinitely without further notice to you.[AD8.1]


Changes to this Online Privacy Policy

We may update this Online Privacy Policy from time to time by posting a new version to www.eggharborcafe.com/privacy. We encourage you to check this page and review our Online Privacy Policy periodically.


Contact Us

If you have any questions, comments, complaints, or concerns about this Privacy Policy or how your information is handled please contact us via email at Privacy@eggharborcafe.com.